Who We Are
Founded in 2000, Subnet has been serving South Australian customer’s technology needs for over 20 years. As a leading provider of ICT professional services; our highly skilled and experienced team of solutions architects, engineers and specialist consultants design and integrate complex technology and business solutions for customers of different sizes and industries across South Australia.
As a company, Subnet aims to equip its customers with the support, tools and expertise they need to depreciate the gap between technology and their business-based objectives. You can count on us to deliver high quality tailored solutions that are intuitive and adapt to your business demands as your organisation grows. Our team will get to know you and your staff to understand your requirements and create the perfect strategy to help you realise your long-term goals.
Our head office and warehouse facilities, located in Forestville, are a convenient 10-minute drive from Adelaide’s Central Business District. Additionally, our newly opened regional office in the Riverlands is located in Berri – with its own dedicated team on site. Subnet is 100% South Australian owned and run, we have established dedicated sales, support and project management departments. With 45 employees, our dedicated sales, service, helpdesk and administration teams regularly service over 300 customers across South Australia. Should you need to get in touch, a member of our locally based team will be there to help. No time differences or costly overseas calls.
As part of our business ethos, Subnet aims to always work alongside the incumbent teams with the long-term goal of leaving staff upskilled, independent and better prepared to protect their business. Whilst the technology may have changed along the way, the founding values and principles of culture, customer service and sustainability have remained the same, summed up simply by our Mission Statement: to be our customer’s partner of choice for their technology needs.
Subnet founded and based in Richmond, with a team of 4 that wanted to make a difference in the education sector.
Subnet introduces Managed IT Services with a team-size of 3. On-boards new customers.
Moves to new office in Glandore as staff strength grows to 20 employees.
Telephony services achieves 100% YoY growth.
Introduces internal program called Lift Club – a small way to improve the lifestyle of our team, which grew into our Corporate Wellness Program.
Moves to new corporate office in Forestville, as staff grows to 30 full-time employees.
Kicks-off international consulting efforts, making a difference to companies in countries supported by Australian Aid.
Becomes Telstra Partner to assist customers for Cloud, Telephony, and Networking solutions.
Launch of Subnet 2.0 – with new set of employee sourced goals and ethics to set foundation for future growth and resetting expectations and roles within the entire company.
Opens first international office in the Philippines to support multiple back-office functions.
Launches dedicated consulting department to provide business-based strategy along with Corporate Wellness services.
Opens second office in the heart of Riverland, with a grand opening with the Mayor of Berri, Peter Hunt and Subnet Managing Director, Brett Lodge.
Launch of new Subnet website and portal services to better support our customers.
Introduction of the next level of leadership team as staff grows to 45.
Wins Lenovo Data Centre Group (DCG) Gold Partner Award for ANZ region.
Launch of Subnet 3.0 – focus on Managed Security Services, Cybersecurity.
Joins Security Collective – a national network of leading leading MSPs – to help small and medium enterprises navigate emerging cybersecurity challenges.
Certified against ISO 27001, an international standard that details requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS), by Best Practice, an organisation committed in helping businesses align to industry standards and processes that create value for the entire ecosystem.
Subnet has been certified against ISO 27001 by Best Practice, an organisation committed in helping businesses align to industry standards and processes that create value for the entire ecosystem. ISO 27001 details requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).
We strongly believe that the primary considerations for efficient service delivery should be exceptional customer service, open communication and the ability to help move a customer’s business in the right direction. That’s why, as leading provider of ICT services, Subnet makes every effort to recruit the best professionals in the industry. Our staff have the experience, training and qualifications that enable them to best serve and anticipate the needs of customers. Our collective knowledge coupled with the support of our innovative vendors and partners means we are fully equipped to tackle any challenges.