IT and Security Enhancement | Yankalilla District Council | Subnet

Overview

Yankalilla District Council identified IT challenges impacting productivity and posing security risks. Partnering with Subnet, the Council transformed its IT landscape—improving efficiency, security and business continuity.

Challenges

Outdated Infrastructure: Legacy firewalls, operating systems, and a Citrix environment caused inefficiencies.
Severe Performance Issues: Loading times exceeded 40 minutes, disrupting daily operations.
Low Confidence in IT Systems: Staff lacked trust in the reliability of existing technology.
Security Risks: Obsolete systems left the Council vulnerable to cyber threats.

Solution: Partnership with Subnet

Facing the need for a comprehensive IT transformation, Yankalilla District Council partnered with Subnet. Our dedicated team worked closely with the Council to:

Understanding the Council’s pain points.
Designing a tailored IT upgrade plan.
Implementing solutions to enhance performance, security, and flexibility.

Key Initiatives

1. Strengthening Security

Upgraded outdated firewalls to advanced solutions.
Updated operating systems for compatibility and protection against modern threats.

2. Optimising Performance

Enhanced the Citrix environment to eliminate long loading times.
Improved reliability and user experience for staff.

3. Increasing Agility

Transitioned from thin clients to laptops.
Enabled remote work capabilities and improved business continuity during power outages.

Results

Improved Productivity: Staff experienced faster system performance and fewer disruptions.
Enhanced Security: Modern firewalls and operating systems reduced cyber risks.
Business Continuity: Flexible IT fleet ensured uninterrupted operations during outages.
Greater Confidence: Employees regained trust in IT systems, boosting morale and efficiency.

Conclusion

Subnet’s collaboration with Yankalilla District Council clearly illustrates how targeted ICT enhancements can drive meaningful change. Through proactive partnership and tailored support, the Council realised:

Robust security
Operational efficiency
Flexibility to adapt to changing work environments

This case study demonstrates the strategic value of investing in advanced IT infrastructure to empower Local Councils as their needs evolve.