Who We Are
Founded in 2000, Subnet has been serving South Australian customer’s technology needs for over 20 years. As a leading provider of ICT professional services; our highly skilled and experienced team of solutions architects, engineers and specialist consultants design and integrate complex technology and business solutions for customers of different sizes and industries across South Australia.
As a company, Subnet aims to equip its customers with the support, tools and expertise they need to depreciate the gap between technology and their business-based objectives. You can count on us to deliver high quality tailored solutions that are intuitive and adapt to your business demands as your organisation grows. Our team will get to know you and your staff to understand your requirements and create the perfect strategy to help you realise your long-term goals.
Subnet is South Australian-owned and headquartered in Adelaide, where our management team and the majority of our staff are based. Our head office and warehouse facilities are located in Forestville, around 10 minutes from Adelaide’s Central Business District, and we also maintain a regional South Australian presence in Berri. We employ Subnet team members in Manila and Sri Lanka in selected specialist roles. They are Subnet employees—not an outsourced call centre or third-party ticket-triage service—and work as part of the same Subnet team, including travelling to Adelaide for training and customer visits.
As part of our business ethos, Subnet aims to always work alongside the incumbent teams with the long-term goal of leaving staff upskilled, independent and better prepared to protect their business. Whilst the technology may have changed along the way, the founding values and principles of culture, customer service and sustainability have remained the same, summed up simply by our Mission Statement: to be our customer’s partner of choice for their technology needs.
Our Journey
2000
Subnet founded and based in Richmond, with a team of 4 that wanted to make a difference in the education sector.
2007
Subnet introduces Managed IT Services with a team-size of 3. On-boards new customers.
2008
Moves to a new office in Glandore as staff strength grows to 20 employees.
2009
Telephony services achieves 100% YoY growth.
2012
Introduces internal program called Lift Club – a small way to improve the lifestyle of our team, which grew into our Corporate Wellness Program.
2014
Moves to new corporate office in Forestville, as staff grows to 30 full-time employees.
2016
Kicks-off international consulting efforts, making a difference to companies in countries supported by Australian Aid. Becomes Telstra Partner to assist customers for Cloud, Telephony, and Networking solutions. Launch of Subnet 2.0 – with new set of employee sourced goals and ethics to set foundation for future growth and resetting expectations and roles within the entire company
2017
Opens first international office in the Philippines to support multiple back-office functions. Launches dedicated consulting department to provide business-based strategy along with Corporate Wellness services.
2018
Opens second office in the heart of Riverland, with a grand opening with the Mayor of Berri, Peter Hunt and Subnet Managing Director, Brett Lodge. Launch of new Subnet website and portal services to better support our customers. Introduction of the next level of leadership team as staff grows to 45.
2020
Wins Lenovo Data Centre Group (DCG) Gold Partner Award for ANZ region.
2021
Launch of Subnet 3.0 – focus on Managed Security Services, Cybersecurity. Joins Security Collective – a national network of leading leading MSPs – to help small and medium enterprises navigate emerging cybersecurity challenges.
ISO 27001 ISMS Certified
Subnet has been certified against ISO 27001 by Best Practice, an organisation committed in helping businesses align to industry standards and processes that create value for the entire ecosystem. ISO 27001 details requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).