Professional Services
Whether you need to troubleshoot an issue, require advice or need support to complete a technical job, our qualified team of helpdesk operators, systems engineers, and solution architects are standing by to help your business get the most out of your investment in technology. Since 2000, Subnet has been servicing the strategic and operational needs of businesses of all sizes across South Australia; we believe our well-qualified staff are best positioned to advise on and deliver systems integration, security, virtualisation and infrastructure design.
What We Offer
Subnet can provide your technical team with short or long-term IT support. We offer a range of professional services to suit any business need; to discuss any of the services listed below, please do not hesitate to get in touch:
Ad-hoc:
- Reactive support services via our Services Desk
- Pay as you go
- Remote support via secure access
- Best effort responses
- Hourly rate and immediate billing
- Reactive to your requests
Pre-paid:
- Proactively anticipate your service needs
- Pay for what you use
- Remote and on-site support
- Enhanced response levels
- Monthly billing and usage reporting
Case Studies
Subnet’s professional services provide customers with flexibility, agility and the time to ensure that staff productivity is maximised. Read our case studies to discover how we’ve delivered managed services to some of our customers and what they have to say about us. If you’d like a reference from one of the customers listed below or would like to find out more about the work we’ve done – get in touch.