What We Do
At Subnet, like all great service providers, we offer the basics of system monitoring and backup checks using the best in class tools around. Our Service Desk, manned by over 20 people, delivers efficient technical support thus providing customers with the peace of mind to focus on more urgent matters. We consistently present our team with opportunities to improve through recurring product training and certification alongside internal mentoring structures. This keeps Subnet a cut above the rest and in the know with regards to industry standards and best practices. Learn how we can help your organisation by browsing through our list of services.
MANAGED IT SERVICES
With a focus on being as adaptive and intuitive as possible, we’ll adjust any of our services to meet your business requirements and keep up with your organisation’s growth. Fully tailored and customised to your needs, our managed support service is feature-rich and packed with a multitude of benefits. We believe it is in our best interests to ensure that your systems and staff can run at their maximum potential with little to no interruptions. Learn more about what our Managed IT Services can transform how your organisation operates.
We understand that today’s modern business wants technology initiatives that are cost-effective, deployed and integrated rapidly, align with organisational goals and ultimately prove a return on investment. Subnet is ready and fully equipped to help bridge the gap between technology and organisational capabilities. Discover which combination of our project services is most suited to your business needs. Examples include project management, planning and scoping, cost-benefit analysis, procurement and logistics.
Ad-hoc support is reactive as our team strives to offer the best solutions based on direct requests from the customer. Pre-paid support is proactive as our team endeavours to anticipate your needs; you benefit from enhanced response levels as we resolve any potential issues before they can affect your business.
The advent of cloud-shared computing resources consumed online as and when you need them, is changing the way people leverage technology to build faster, more agile and competitive businesses. Let us help you build your own private cloud, or design and select a hybrid mix of on-premise and shared computing resources to best suit your business needs. There is no wrong or right cloud development model, Subnet can help you select the right model for your business based on your capabilities and business-based objectives.
High performing and resilient networks are the backbone of any successful business or organisation, allowing the right data to reach the right people at the right time. We partner closely with our customers to design, configure and support integrated networking technologies like: LAN/WAN, security, wireless and unified communications such as instant messaging, video and voice-over-IP (VoIP). Our engineers can deliver solutions to optimise your WAN; resulting in improved performance, mobile employees and reliable and faster data recovery.
Your team relies on a complex array of interconnected appliances, systems and software to help them better serve your customers. Understanding how these connected devices communicate effectively with one another, and the outside world, is crucial to the success of your operations. Our proficient engineers can guarantee that your core infrastructure is the best it can be, thus increasing the day to day task and service delivery satisfaction of your employees and customers. Our areas of expertise extend across a broad range of Tier-1 hardware platforms and software applications which cover storage, backup and virtualisation to name a few.