What We Do

Your trusted advisor and business partner for technology solutions

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Managed Services

Our commitment is making your company’s applications and data available on-demand, from any location, so you and your team can be your productive best.

Project Services

Our highly skilled, certified and experienced teams work closely with customers of all shapes and sizes to ensure the success of each project we undertake.

Professional Services

Whether we need to troubleshoot an issue, provide advice or complete a small technical job, our qualified team of helpdesk operators, systems engineers, solution architects and business development professionals are standing by to help your business get the most out of your investment in technology.

Infrastructure

Understanding how these connected devices communicate effectively with one another, and the outside world, is crucial to the success of your operations.

Converged Networking

High performing and resilient networks are the backbone of any successful business, allowing the right data to reach the right people at the right time.

Cloud

The advent of cloud - shared computing resources consumed online as and when you need them - is changing the way people leverage technology to build faster, more agile and competitive businesses.

Managed Services

In business, there is no such thing as “one-size-fits-all”. We offer customers the flexibility to support and protect what is most important to them, without the long-term contracts and small print.

Our commitment is making your company’s applications and data available on-demand, from any location, so you and your team can be your productive best.

Fully tailored and customised to your needs, our managed support service is feature-rich and packed with benefits:

  • Friendly, highly-skilled and certified engineers – speak to a human, not a voice recording
  • Unlimited helpdesk calls – we don’t put limits on supporting your team
  • Proactive monitoring and rapid response – we look after the technology so you can focus on building your business
  • Regular updating, management and maintenance – oiling the gears so the machine works properly
  • Backup monitoring and testing – prompt recovery of the data you need, when you need it
  • Business continuity – preparing for that rainy day (and then preparing some more)
  • Reduced downtime – gain more productivity
  • Fixed fees – predictable costs with no surprises
  • Monthly reporting – no jargon, just the facts every month
  • Quarterly business reviews – tell us where you’re going so we can help you get there

Project Services

Gone are the days of the multi-million dollar IT projects that take years to deploy, with very little guarantee of success.

We understand today’s modern business wants technology initiatives that are tightly aligned with organisational goals, deployed and integrated rapidly and cost-effectively, which prove a prompt and tangible return on investment.

Our highly skilled, certified and experienced teams work closely with customers of all shapes and sizes to ensure the success of each project we undertake. Some of our services include:

  • Consultancy
  • Workshop Facilitation
  • Discovery and Design
  • Planning and Scoping
  • Cost vs. Benefit Analysis
  • Procurement and Logistics
  • Build and Configuration
  • Deployment and Integration
  • User Acceptance Testing
  • Vendor and Supplier Liaison
  • Project Management

Professional Services

Whether we need to troubleshoot an issue, provide advice or complete a small technical job, our qualified team of helpdesk operators, systems engineers, solution architects and business development professionals are standing by to help your business get the most out of your investment in technology.

We offer a range of professional services to suit any business need:

Consultancy

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  • Technology Audits and System Health-checks
  • Strategy Workshop Facilitation
  • Solution Design and Architecture

Ad-Hoc

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  • Reactive support services via our Service Desk
  • Pay as you go
  • Remote support via secure access
  • Best effort responses
  • Hourly rate and immediate billing
  • Reactive to your requests

Pre-Paid

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  • Proactively anticipate your service needs
  • Pay for what you use
  • Remote and on-site support
  • Enhanced response levels
  • Monthly billing and usage reporting

Infrastructure

Your team relies on a complex array of interconnected appliances, systems and software to help them better serve your customers.

Understanding how these connected devices communicate effectively with one another, and the outside world, is crucial to the success of your operations.

Our areas of expertise extend across a broad range of Tier-1 hardware platforms and software applications:

Compute

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  • Standalone servers
  • Rackmount servers
  • Chassis-based blade servers

Storage

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  • Entry-level and mid-tier disk subsystems
  • Enterprise-class storage networks
  • Tape Autoloaders
  • Data Hierarchy and Storage Tier Design

Backup and Replication

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  • Backup job scheduling
  • Rapid data recovery
  • Offsite backup
  • Data replication
  • Data compression and deduplication

Virtualisation

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  • Systems consolidation
  • Resource distribution
  • Application availability
  • Automation and orchestration

Converged Networking

High performing and resilient networks are the backbone of any successful business, allowing the right data to reach the right people at the right time.

We partner closely with our customers to design, configure and support  integrated networking technologies such as:

LAN / WAN

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  • Core switching
  • Edge switching
  • Borderless networks
  • WAN optimisation

Security

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  • Routing
  • Firewalls
  • VPN and remote access

Unified Communications

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  • Voice-over-IP (VoIP)
  • Instant messaging
  • Video
  • Desktop sharing
  • Online meetings

Wireless

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  • Site surveys and audits
  • Design and consultancy
  • Installation and configuration
  • Guest networks
  • Ambassadorship

Cloud

The advent of cloud – shared computing resources consumed online as and when you need them – is changing the way people leverage technology to build faster, more agile and competitive businesses.

Let us help you build your own private cloud, or design and select a hybrid mix of on-premise and shared computing resources to best suit your business needs.

Public Cloud

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  • Scale your websites and applications quickly and easily via our managed infrastructure services
  • Pay as you consume, with no contracts
  • Fully supported and monitored by our team
  • We supply the platform, you supply the software

Private Cloud

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  • The scalability and automation of cloud technology on your premises to meet organisational performance, compliance and security obligations
  • Access any application or data source from any location, on any device
  • Capitally purchased or financed via flexible payment options
  • Fully supported and monitored by our team

Hybrid Cloud

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  • The best of both worlds - on-premise for security, performance and scalability, with the benefit of shared infrastructure or application resources on-demand
  • Select the most appropriate services to remain on-site or migrate to a cloud service
  • Fully supported and monitored by our team